HomeService Main ArrowSump PumpService Main Arrow
Sump Pump Repair in Lewisville, TX

Sump Pump Repair in Lewisville, TX

Professional sump pump repair in Lewisville, TX. Fast diagnosis and repair to prevent flooding. Emergency service available. Call today.

Sump Pump Repair in Lewisville, TX
Hero Bg Image

When water starts seeping into your basement or crawl space, a malfunctioning sump pump becomes one of the most urgent problems a homeowner can face. A sump pump that isn't working properly leaves your home vulnerable to flooding, foundation damage, and costly water intrusion. If you're dealing with a failing sump pump in Lewisville, TX, Mack's Plumbing, TX LLC is here to provide the fast, reliable diagnosis and repair you need to protect your home and your peace of mind.

Sump Pump Repair in Lewisville, TX

When water starts seeping into your basement or crawl space, a malfunctioning sump pump becomes one of the most urgent problems a homeowner can face. A sump pump that isn't working properly leaves your home vulnerable to flooding, foundation damage, and costly water intrusion. If you're dealing with a failing sump pump in Lewisville, TX, Mack's Plumbing, TX LLC is here to provide the fast, reliable diagnosis and repair you need to protect your home and your peace of mind.

At Mack's Plumbing, we understand that sump pump emergencies don't happen on a schedule. That's why we're committed to delivering prompt, efficient service when you need it most. With over 20 years of plumbing expertise serving the DFW Metroplex, our team knows exactly what to look for when a sump pump fails and how to get it running again quickly and correctly.

Why Sump Pump Repair Matters in Lewisville

Lewisville homeowners face unique water management challenges due to seasonal weather patterns and soil conditions in the North Texas area. The spring and summer months bring heavy rainfall that can overwhelm drainage systems, and homes with basements or low-lying properties are particularly vulnerable. A sump pump is your home's first line of defense against water accumulation in your basement or foundation area.

When your sump pump stops working, the consequences can escalate rapidly. Standing water can damage flooring, drywall, personal belongings, and create an environment for mold growth. Foundation cracks can develop or worsen when water pressure builds up around your home's perimeter. The longer a failed sump pump goes unrepaired, the greater the risk of serious, expensive damage.

This is why we always emphasize getting sump pump problems diagnosed and fixed as soon as possible. A small repair today prevents a major disaster tomorrow.

Common Sump Pump Problems We Diagnose and Repair

Every sump pump failure has a root cause. Understanding what typically goes wrong helps us troubleshoot efficiently and ensure we fix the actual problem, not just the symptoms.

Motor Failure

The motor is the heart of your sump pump. Over time, motors wear out from continuous cycling, especially during heavy rain seasons. A motor that won't start, runs but makes grinding noises, or cuts off intermittently is often the culprit behind sump pump failure. Motor failure is one of the most common issues we encounter in Lewisville sump pump repair calls.

When we diagnose a motor problem, we test the pump's electrical connections, check for power delivery to the motor, and listen for mechanical sounds that indicate internal damage. In many cases, we can rebuild or replace the motor depending on the age and condition of the unit. Our goal is always to provide you with a solution that's both cost-effective and reliable.

Clogged or Blocked Discharge Line

Your sump pump's discharge line carries water away from your home to a safe location, usually a storm drain, yard area, or municipal drainage system. If this line becomes clogged with debris, sediment, or ice, the pump can't empty the sump pit effectively. The water backs up into the pit, the pump cycles continuously without making progress, and your basement remains at risk.

We inspect the full length of your discharge line, checking for blockages, kinks, or freezing issues. We clear any obstructions and verify that water flows freely from the pump to the discharge point. This simple step often solves what feels like a major pump failure.

Float Switch Malfunction

The float switch is the sensing mechanism that tells your sump pump when to turn on and off. It's a simple but critical component. When the water level rises, the float rises with it and triggers the pump to start. When the water level drops, the float drops and the pump shuts off. If the float switch gets stuck, breaks, or loses sensitivity, the pump either won't run at all or runs constantly without shutting down.

Float switch problems are especially common in pumps that have been running for several years. Sediment buildup or corrosion can prevent the float from moving freely. We test the float switch's movement and electrical function, and replace it if needed. This is typically an affordable repair that restores normal pump operation.

Check Valve Issues

The check valve in your discharge line prevents water from flowing backward into the sump pit after the pump shuts off. If the check valve fails or becomes stuck, water drains back into the pit, which means the pump has to work harder and cycles more frequently. This extra strain accelerates wear on the motor and defeats the purpose of having a backup system.

We inspect the check valve for proper operation and replace it if it's not functioning correctly. This helps ensure your sump pump isn't fighting against its own system.

Inlet Screen or Pit Blockage

Debris can accumulate in the bottom of your sump pit or clog the inlet screen that prevents large particles from entering the pump. When this happens, the pump can't draw water efficiently or at all. We clean out the sump pit, inspect the inlet screen, and make sure nothing is restricting water flow into the pump.

Our Sump Pump Repair Process

When you call Mack's Plumbing for sump pump repair in Lewisville, here's what you can expect:

Initial Assessment and Diagnosis

We arrive at your home and conduct a thorough inspection of your sump pump system. This includes checking the pump itself, tracing the discharge line, testing the float switch and check valve, and examining the sump pit. We listen to how the pump sounds, test its electrical function, and determine whether it's running continuously or not at all. This step-by-step evaluation tells us exactly what's causing the problem.

Clear Communication of Findings

We believe in transparency. Once we've diagnosed the issue, we explain what we found in plain language. We describe the problem, why it matters, and what repair options are available. You'll know exactly what we need to fix before we proceed with any work.

Performing the Repair

Depending on the diagnosis, our repair might involve replacing a float switch, clearing a discharge line blockage, rebuilding or replacing the motor, repairing the check valve, or cleaning debris from the sump pit. We use quality parts and proven repair techniques. All of our repairs come with a 100% guarantee, so you can feel confident that the work is done right.

Testing and Verification

Before we consider the job complete, we test the repaired pump to ensure it's functioning properly. We watch it cycle on and off, verify that water is flowing through the discharge line, and confirm that all components are working as they should. This verification step ensures you won't have another failure right after we leave.

Respect for Your Home

Just like in every service call we make, we take our shoes off before entering your home, lay down protective coverings if needed, and clean up after ourselves. Your home is your investment, and we treat it that way.

Emergency Sump Pump Repair Response

Water doesn't wait for business hours, and neither do we. When your sump pump fails during heavy rain, flooding becomes an immediate risk. That's why we offer responsive emergency service for sump pump failures. If you notice your pump isn't running during or before a storm, contact us as soon as possible. We prioritize emergency calls and work quickly to diagnose and repair the problem before water damage occurs.

Tips to Reduce Flood Risk While Waiting for Repair

If your sump pump is malfunctioning and you can't schedule an immediate repair, take these steps to minimize water intrusion:

  • Ensure your gutters and downspouts are clear and directing water away from your home's foundation
  • Check your foundation and basement walls for visible cracks and seal any you find with caulk or hydraulic cement
  • Open basement windows slightly to improve ventilation if water has already begun to accumulate
  • Place a dehumidifier in the basement to manage moisture levels
  • Keep valuable items off basement floors and move them to higher shelves or elevated storage
  • Monitor the water level in your sump pit throughout the day
  • Have towels, buckets, or wet-dry shop vacuums ready to manage minor water intrusion manually if necessary

These steps are temporary measures only. A properly functioning sump pump is your home's real defense against flooding.

Sump Pump Maintenance and Prevention

The best way to avoid emergency sump pump repair is through regular maintenance. A well-maintained sump pump can serve your home reliably for years.

Annual Inspection and Testing

Once a year, ideally before the spring rain season, have your sump pump inspected and tested. We check the float switch operation, verify the discharge line is clear, test the check valve, and listen for any unusual motor sounds. This preventive approach catches small problems before they become major failures.

Regular Cleaning

Over time, sediment and debris accumulate in your sump pit. We recommend having it cleaned periodically to prevent inlet blockages and keep the pump working efficiently.

Battery Backup System Installation

If your home has a backup power system or a battery-operated sump pump backup, make sure it's tested and ready. During power outages, a backup pump keeps water from accumulating in your sump pit.

Discharge Line Maintenance

In winter, ice can form in discharge lines and cause blockages. We can recommend or install freeze-resistant discharge line solutions for Lewisville homes. In any season, vegetation or debris can accumulate around the discharge point and restrict water flow.

Upgrade Options to Prevent Future Failures

Sometimes the best solution isn't just a repair but a system upgrade. If your current sump pump is old, undersized for your home's drainage needs, or prone to repeated failures, we can discuss replacement and upgrade options.

High-Capacity Pump Replacement

If your current pump is consistently overwhelmed during heavy rain, upgrading to a higher-capacity pump ensures your sump pit drains faster and reduces the risk of overflow. This is especially important for homes in low-lying areas of Lewisville that collect significant water.

Dual Pump Systems

For homes with serious water concerns, installing a primary pump and a backup pump provides redundancy. If the primary pump fails, the backup system continues protecting your home until repairs are made.

Sump Pit Improvements

Enlarging your sump pit or improving its design can increase the volume of water it can hold, giving your pump more time to remove water before overflow becomes a risk. We can evaluate your current pit and recommend improvements if needed.

Battery Backup Systems

Installing a battery-operated backup pump ensures water removal continues even during power outages. This peace of mind is invaluable during severe storms when electrical problems are common.

Why Mack's Plumbing for Your Sump Pump Repair

Mack's Plumbing, TX LLC brings genuine expertise and reliability to every sump pump repair in Lewisville. Our founder, Bradley "Mack" Robinson, has over 20 years of plumbing experience in the DFW Metroplex. We're family-owned and operated, and that means we approach every job with the same care and attention we'd give our own homes.

We're licensed (License #M-39290), insured, and committed to delivering top-notch plumbing solutions tailored to your needs. Every repair is backed by our 100% repairs guaranteed promise. We've built our reputation on being responsive, efficient, and honest about what your home needs.

When water threatens your basement and your peace of mind, you need a reliable plumber who understands the urgency and delivers real solutions. That's what Mack's Plumbing brings to Lewisville sump pump repair. We show up promptly, diagnose accurately, communicate clearly, and fix the problem right. Your home's protection is too important to trust to anything less.

Black speech bubble icon with three white horizontal dots indicating a message or conversation.

Customer Testimonials

Outlined star icon with a white fill and black border.Outlined star icon with a white fill and black border.Outlined star icon with a white fill and black border.Outlined star icon with a white fill and black border.Outlined star icon with a white fill and black border.

Robert with Macks Plumbing has saved my repair/reno project so much time and money by finding the problems that other plumbers couldn’t. He is easy to work with, direct and honest. Couldn’t recommend him with more confidence.

Catherine W.
Outlined star icon with a white fill and black border.Outlined star icon with a white fill and black border.Outlined star icon with a white fill and black border.Outlined star icon with a white fill and black border.Outlined star icon with a white fill and black border.

Quick response, knowledgeable and courteous.   Techs that came for water heater made sure everything cleaned up and working properly.  Will use Mack's again when I need work in future.

Eric H.
Outlined star icon with a white fill and black border.Outlined star icon with a white fill and black border.Outlined star icon with a white fill and black border.Outlined star icon with a white fill and black border.Outlined star icon with a white fill and black border.

Excellent service. Prompt & professional. Great communication on arrival time and repairs needed. Easy to work with. We will use them again.

Kelly B.
Outlined star icon with a white fill and black border.Outlined star icon with a white fill and black border.Outlined star icon with a white fill and black border.Outlined star icon with a white fill and black border.Outlined star icon with a white fill and black border.

Showed before the expected time and both guys were polite, knowledgeable and more than ready to get the job done. I will definitely be using them again and recommending them to everyone I can!

Daniel F.
Financing Logo

Financing

We make it easy to get the plumbing services you need with flexible financing options through Wisetack, including zero down plans with approved credit.

Financing Image 2
Hero Image 4