Sump Pump Maintenance in Lewisville, TX
Professional sump pump maintenance in Lewisville, TX. Comprehensive inspections, testing, and seasonal preparation. Call (214) 490-4155 today.


When it comes to protecting your home from water damage, your sump pump is one of the most important systems you have. In Lewisville, where heavy rains and seasonal flooding can threaten basements and crawl spaces, a well-maintained sump pump stands between you and costly water intrusion. At Mack's Plumbing, TX LLC, we understand how critical it is to keep this system running reliably year-round. That's why we've built our sump pump maintenance services around the simple belief that prevention is always better than dealing with a flooded basement after the fact.
Sump Pump Maintenance in Lewisville, TX
When it comes to protecting your home from water damage, your sump pump is one of the most important systems you have. In Lewisville, where heavy rains and seasonal flooding can threaten basements and crawl spaces, a well-maintained sump pump stands between you and costly water intrusion. At Mack's Plumbing, TX LLC, we understand how critical it is to keep this system running reliably year-round. That's why we've built our sump pump maintenance services around the simple belief that prevention is always better than dealing with a flooded basement after the fact.
A sump pump that fails when you need it most isn't just an inconvenience - it's a financial and emotional burden. The stress of watching water creep into your basement, the cost of water damage restoration, and the disruption to your family's comfort can all be avoided with proper maintenance. Our approach to sump pump care is straightforward: regular inspections, proactive testing, and seasonal preparation keep your system ready to handle whatever Lewisville's weather brings.
Why Sump Pump Maintenance Matters in Lewisville
Lewisville's location in North Texas means residents deal with unpredictable weather patterns. Spring storms, occasional heavy rainfall, and the buildup of groundwater during wet seasons all put pressure on sump pump systems. Without regular maintenance, these systems can fail silently - and you won't know there's a problem until water is already in your basement.
Most homeowners don't think about their sump pump until something goes wrong. That's a natural response, but it's exactly the kind of situation we work to prevent. A sump pump that hasn't been serviced in months or even years may have a stuck float, a clogged discharge line, or a motor that's about to give out. Any of these issues means your system won't activate when groundwater rises, leaving your basement vulnerable.
The good news is that sump pump maintenance is straightforward and affordable. Regular service keeps your system functioning as it should and gives you peace of mind knowing your home is protected. At Mack's Plumbing, TX LLC, we've helped countless Lewisville homeowners avoid the stress and expense of water damage through preventive maintenance. We take the same care and attention to detail that we bring to every plumbing project - because protecting your home matters just as much to us as it does to you.
What's Included in Our Sump Pump Maintenance Service
When you schedule sump pump maintenance with us, you're getting a thorough inspection and testing of every critical component. We don't just take a quick look - we perform a comprehensive evaluation designed to catch potential problems before they become emergencies.
Float and Switch Operation
The float mechanism is what tells your sump pump when to turn on and off. Over time, floats can become stuck due to mineral buildup, debris, or mechanical wear. We inspect the float carefully to ensure it moves freely and activates the switch properly. If the float is sluggish or stuck, we address it immediately. A faulty float is one of the most common reasons sump pumps fail to activate when needed.
Impeller and Motor Assessment
The impeller is the spinning component that actually moves water out of your pit and toward the discharge line. We check the impeller for debris, damage, or signs of wear that could reduce efficiency or cause failure. The motor that powers the pump also gets careful attention - we listen for unusual noises, check connections, and verify that electrical components are secure and functioning properly.
Discharge Line Inspection
Your discharge line is the pipe that carries water away from your home. If this line becomes clogged, frozen, or damaged, water backs up into your sump pit instead of flowing away. We inspect the entire discharge line from the pump outlet to the exit point, clearing any debris and checking for cracks or weak spots. During seasonal maintenance, we also ensure the discharge line won't freeze during cold snaps.
Pit Condition and Cleanliness
We examine the sump pit itself for debris, sediment buildup, and any signs of cracks or structural issues. A clean pit allows the float to move freely and prevents the pump from working harder than necessary. We remove sediment and debris, which not only improves pump function but also extends the life of your system.
Check Valve Testing
Many sump pump systems include a check valve that prevents water from flowing backward into the pit when the pump isn't running. We test this valve to ensure it's functioning properly. A failed check valve can cause your pump to work constantly, wearing it out prematurely and wasting energy.
Recommended Service Intervals
We recommend that Lewisville homeowners have their sump pump inspected at least twice per year - ideally in spring before heavy rain season and again in fall. If you have a battery backup system, it should also be tested during these visits. For homes in areas with particularly high water tables or a history of basement moisture, more frequent service may be beneficial.
Between professional inspections, there are simple checks you can do yourself. Listen to your pump occasionally to make sure it's operating smoothly. After heavy rains, verify that the pump activated and that water was properly discharged. Keep the area around your sump pit clean and clear of clutter. These simple steps help you catch problems early.
The Benefits of Preventive Sump Pump Maintenance
The primary benefit of regular maintenance is obvious - it keeps your basement dry and protected from flooding. But there are several other advantages that make preventive service a smart investment.
Avoiding Emergency Situations
When a sump pump fails during a heavy rain, you're looking at an emergency service call with potential premium charges. More importantly, by the time you discover the failure, water may already be entering your basement. Preventive maintenance catches problems before they become emergencies, saving you stress and money.
Extending System Lifespan
A well-maintained sump pump can last 10-15 years or more. A neglected one might fail in 5-7 years. Regular service keeps your pump running efficiently, reduces strain on the motor, and helps you get the maximum lifespan from your equipment investment.
Reducing Energy Costs
When a sump pump is working harder than it should - due to a clogged line, dirty pit, or faulty valve - it uses more electricity. Maintenance optimizes efficiency, which can reduce your energy consumption over time.
Protecting Your Home's Value
Water damage is one of the most costly problems a home can face. It affects not just your basement but structural integrity, insulation, and the overall condition of your property. A functioning sump pump protects your investment and maintains your home's value.
Peace of Mind
Perhaps most importantly, you'll have the peace of mind that comes from knowing your home is protected. You can face Lewisville's storm season without worrying about whether your sump pump will be ready. That kind of confidence is worth far more than the cost of maintenance.
Battery Backup System Testing
If you have a battery backup sump pump, it's essential to test it regularly. A battery backup ensures your pump keeps working even if the power goes out - which often happens exactly when heavy rains cause flooding. During our maintenance service, we test your battery backup system to verify it activates properly when needed and that the battery is holding a charge.
Battery backup systems require special attention because the battery itself needs periodic testing and eventual replacement. We can evaluate the condition of your battery and let you know when replacement is approaching. Many homeowners are surprised to learn that a battery backup system they installed years ago has a battery that's no longer reliable. Testing catches this issue before a power outage leaves you unprotected.
Seasonal Preparation for Lewisville
Lewisville's weather patterns create distinct seasons with different water management challenges. We tailor our seasonal maintenance recommendations to address these specific concerns.
Spring Preparation
Spring typically brings heavy rainfall to North Texas, and that's when sump pumps work hardest. Before spring, we ensure your pump is in peak condition, your discharge line is clear and properly sloped, and your battery backup system is fully charged. If you've had any issues during the winter months, spring is the ideal time to address them before the rain arrives.
Summer Considerations
While summer thunderstorms can be intense, they're usually brief. However, the heat can affect sump pump performance - motors work harder in hot weather, and electrical connections can be strained. During summer maintenance, we check that your system can handle peak loads and that ventilation around the pump is adequate.
Fall Preparation
As we approach winter, we prepare discharge lines to handle potential freezing. Water that's discharged from your sump pump needs somewhere to go, and if the discharge line is exposed to freezing temperatures, it can back up and cause problems. We ensure proper line routing and slope to minimize freezing risk. We also test battery backup systems one final time before winter arrives.
Winter Monitoring
In winter, we focus on preventing discharge line freezing and ensuring that your system continues to handle groundwater effectively. If you experience unusually wet weather in winter, your sump pump may activate frequently. We're available if you have concerns about winter performance or if your pump isn't shutting off as expected.
Common Sump Pump Problems We Address
Understanding the problems that commonly affect sump pumps helps explain why maintenance is so valuable. Most of these issues develop gradually and go unnoticed until the pump fails to activate during a heavy rain.
Stuck or Sluggish Float
This is the most common sump pump problem. The float can become stuck due to mineral deposits from hard water, debris in the pit, or simply from the mechanism not moving for extended periods. When the float is stuck, the switch never activates and the pump doesn't run. Regular maintenance prevents this by keeping the float clean and moving freely.
Clogged Discharge Line
The discharge line can become blocked by mineral buildup, debris, ice, or even soil erosion around the discharge point. When the line is clogged, the pump runs but water doesn't leave the pit effectively. This reduces the pump's ability to handle large volumes of water and can lead to basement flooding during heavy rainfall. We clear discharge lines and ensure proper slope and routing to prevent future clogs.
Failed Check Valve
The check valve prevents water from flowing backward into the sump pit when the pump isn't running. When a check valve fails, the pump has to work constantly to overcome the water flowing backward. This wears out the motor prematurely and wastes energy. Testing the check valve during maintenance catches this problem early.
Motor Burnout
Sump pump motors can fail due to continuous running (often caused by a failed check valve or clogged discharge line), corrosion, or simply age and wear. Once a motor burns out, the pump can't be repaired - it has to be replaced. Preventive maintenance addresses the underlying issues that cause motor burnout before it happens.
Electrical Issues
Corroded connections, moisture damage, and worn outlets can prevent the pump from getting adequate power. We inspect all electrical connections and ensure your sump pump outlet is in good working condition. If you're using an extension cord with your sump pump, we can discuss moving to a dedicated outlet for safer, more reliable operation.
How We Approach Sump Pump Service
At Mack's Plumbing, TX LLC, we bring the same care and attention to sump pump maintenance that we bring to every plumbing project. We believe in straightforward service, clear communication, and doing the job right the first time. When you schedule maintenance with us, here's what to expect.
Thorough Inspection
We don't cut corners on inspection. We examine every component of your system, test functionality, and identify any issues - whether they need immediate attention or are something to monitor. We take time to understand your specific situation, including your home's water history and any concerns you've noticed.
Clear Explanation
We explain our findings in language you can understand. If something needs to be replaced or repaired, we explain why, what the benefits are, and what happens if you delay. We believe in giving you the information you need to make informed decisions about your home.
Respectful Service
Your home is important to you, and we treat it that way. We're careful about keeping our work area clean and respecting your space. We understand that letting someone into your home to work on critical systems requires trust, and we earn that trust through professional, courteous service every time.
Reliable Follow-Up
If we identify an issue during maintenance, we're available to address it promptly. We don't leave you hanging or create a sense of urgency to sell unnecessary services. We simply want your sump pump working reliably so your basement stays dry and you can enjoy your home with confidence.
Sump Pump Maintenance for Different System Types
Not all sump pumps are the same, and different systems may have slightly different maintenance needs. At Mack's Plumbing, TX LLC, we're experienced with all common sump pump types found in Lewisville homes.
Pedestal Sump Pumps
Pedestal pumps have the motor mounted above the sump pit on a pedestal. These are typically more affordable and easier to service. During maintenance, we focus on float operation, motor condition, and discharge line function.
Submersible Sump Pumps
Submersible pumps sit inside the sump pit, with the motor fully submerged. These are quieter and more discrete but require special attention to electrical connections and waterproofing. We carefully inspect all electrical components and ensure the pump isn't sitting in debris that could damage the motor.
Combination Systems
Many homes now have primary pumps with battery backup systems. These combination systems require testing of both the primary pump and the backup system. We verify that the backup system activates properly if the primary pump fails and that the battery is maintaining a proper charge.
Maintenance Plans and Service Options
We offer flexible service options to fit your needs and budget. Whether you prefer a one-time annual inspection, twice-yearly seasonal maintenance, or a comprehensive maintenance plan, we can work with you to create a schedule that keeps your sump pump in top condition.
Many homeowners find that twice-yearly maintenance - once in spring and once in fall - aligns perfectly with Lewisville's seasonal patterns and provides optimal protection throughout the year. This schedule ensures your pump is ready for heavy spring rains and that it's functioning properly before winter arrives.
If you have a battery backup system, we recommend including annual battery testing as part of your maintenance plan. Battery condition can deteriorate without obvious signs, and testing ensures your backup is truly reliable when the power goes out.
For families who want comprehensive protection, we can set up a service reminder system so you never miss a scheduled maintenance visit. We'll reach out to remind you when it's time for service, making it easy to stay on top of this important aspect of home maintenance.
Why Choose Mack's Plumbing, TX LLC for Sump Pump Maintenance
We're a family-owned plumbing company with deep roots in the Lewisville and North Texas area. Bradley "Mack" Robinson founded this company with a simple mission - to provide top-notch plumbing solutions tailored to the needs of local families and homeowners. That mission guides everything we do, including how we approach sump pump maintenance.
With over 20 years of experience in the local plumbing industry, Mack brings real expertise to every project. We're insured, licensed (License #M-39290), and we stand behind our work with a 100% repairs guaranteed promise. When we maintain your sump pump, we're taking responsibility for doing the job right.
We understand that homeowners have choices, and we appreciate the trust you place in us when you call Mack's Plumbing, TX LLC. We're not interested in overselling unnecessary services or creating artificial urgency. We're interested in being a reliable resource you can count on - the kind of company you can call with questions about your home's systems and know you'll get honest, straightforward answers.
The feedback we receive from Lewisville homeowners - especially property owners and landlords who depend on reliable plumbing and water management systems - tells us we're on the right track. When someone tells us they appreciate that we "did not waste any time fixing the problem" or that we "cleaned the service area" before we left, that's exactly the kind of service we strive to provide on every visit.
Getting Started with Maintenance
Sump pump maintenance is one of the most cost-effective investments you can make in protecting your home. Whether you've never had your system professionally inspected or you're looking to establish a regular maintenance routine, we're here to help.
Contact Mack's Plumbing, TX LLC to schedule your sump pump maintenance in Lewisville. We'll evaluate your system, answer your questions, and put together a service plan that makes sense for your home and your situation. You can call us at (214) 490-4155 or request service through our online booking system.
Your sump pump is too important to leave to chance. Let us help you keep it in top condition so your basement stays dry, your home stays protected, and you have the peace of mind that comes from knowing your water management system is ready for whatever weather Lewisville brings.

Customer Testimonials
Financing
We make it easy to get the plumbing services you need with flexible financing options through Wisetack, including zero down plans with approved credit.

