Water Heater Repair in Frisco, TX
Water heater repair in Frisco, TX. Fast diagnosis and repair of leaks, no hot water, and tank issues. Call Mack's Plumbing today.


When your hot water runs cold, it's more than just an inconvenience - it affects your daily routine, your comfort, and your peace of mind. At Mack's Plumbing, TX LLC, we understand how disruptive a water heater problem can be for Frisco families, which is why we've built our reputation on fast, reliable water heater repair services that get your home back to normal quickly.
Water Heater Repair in Frisco, TX
When your hot water runs cold, it's more than just an inconvenience - it affects your daily routine, your comfort, and your peace of mind. At Mack's Plumbing, TX LLC, we understand how disruptive a water heater problem can be for Frisco families, which is why we've built our reputation on fast, reliable water heater repair services that get your home back to normal quickly.
With over 20 years of local plumbing experience and a family-operated approach to every job, we've helped countless North Texas homeowners diagnose and fix water heater issues before they become major headaches. Whether you're dealing with a slow leak, no hot water at all, or strange noises coming from your tank, we're here to provide prompt and professional solutions tailored to your specific situation.
Common Water Heater Problems in Frisco Homes
Water heaters typically show warning signs before they fail completely, and recognizing these problems early can save you from emergency situations and expensive damage to your home. Here are the most common issues we address in Frisco:
No Hot Water or Insufficient Hot Water
If you're running out of hot water faster than usual or not getting any hot water at all, several components could be responsible. The heating element in an electric water heater can burn out over time, or the gas burner in a gas unit may fail. Sometimes the thermostat gets stuck or malfunctions, preventing the water from reaching the temperature you've set. Other times, sediment buildup inside the tank insulates the heating element from the water, making your system work harder and produce less heat.
Leaks and Pooling Water
A leak around the base of your tank is one of the most concerning signs, as it can lead to water damage in your home and weakening of the tank structure. Small leaks often start at the drain valve or cold water inlet connection, which are sometimes fixable with a simple repair. However, internal tank corrosion causing leaks may indicate that replacement is more cost-effective than repair. We'll inspect the exact location and severity of any leak to help you understand your best options.
Strange Noises and Rumbling
Popping, cracking, or rumbling sounds coming from your water heater usually indicate sediment buildup inside the tank. As sediment collects on the bottom of the tank, pockets of water get trapped beneath it and boil violently, creating those unsettling noises. This not only signals a maintenance need but also reduces your system's efficiency and lifespan. A professional flushing can often resolve this issue and restore quiet operation.
Rust-Colored Water
If your hot water comes out rusty or discolored, corrosion is happening inside your tank. This is a sign that the protective lining is breaking down and your water heater is approaching the end of its serviceable life. We'll help you determine whether a flush and inspection can buy you more time or if replacement makes more sense for your situation.
Temperature Fluctuations
If your water temperature swings from too hot to too cold unpredictably, the thermostat or mixing valve likely needs attention. These components regulate the temperature and ensure consistent, safe hot water delivery throughout your home.
Our Water Heater Repair Process
At Mack's Plumbing, TX LLC, we follow a systematic approach to diagnosing and repairing your water heater. This step-by-step process ensures we identify the real problem and recommend the most appropriate solution for your home and budget.
Initial Inspection and Diagnosis
When we arrive at your Frisco home, we start with a thorough visual inspection of your entire water heater system - not just the tank itself. We check for visible leaks, corrosion, and proper venting. We'll also ask you detailed questions about when you first noticed the problem, what exactly you're experiencing, and how long you've had the unit. This information helps us narrow down the likely causes before we dive deeper into testing.
Pressure and Temperature Testing
We test the pressure relief valve to ensure it's functioning correctly, as this safety component is critical. We also check the actual water temperature and compare it to your thermostat settings. These tests help us determine whether the issue is with temperature regulation or actual heating capacity.
Component-Level Diagnostics
Depending on your system type, we test specific components:
- For electric water heaters, we test the heating elements and thermostat with specialized equipment
- For gas water heaters, we check the gas ignition system, thermostat, and gas burner operation
- We inspect the anode rod (the component that sacrifices itself to prevent tank corrosion) to assess its condition
- We test safety controls and shutdown mechanisms
Detailed Explanation and Recommendations
Once we've completed our diagnosis, we sit down with you and explain what we found in clear, understandable language - no confusing technical jargon. We'll tell you exactly what's wrong, why it happened, and what your repair or replacement options are. You'll understand the cost of each option and the expected timeline before you make any decisions. This transparency is part of how Mack's Plumbing serves Frisco families with the respect and honesty you deserve.
Water Heater Repairs We Handle
Our team is equipped to handle virtually any water heater repair for both conventional tank systems and tankless units. Here's what we commonly repair:
Heating Element Replacement
Electric water heater heating elements burn out and need replacement, typically every 5-10 years depending on water quality and usage. We remove the old element, flush the tank if needed, and install a new one with testing to confirm proper operation.
Thermostat Repair and Replacement
A faulty thermostat prevents your system from reaching or maintaining the desired temperature. We can often repair the thermostat, but if replacement is necessary, we install a matched unit that works perfectly with your existing heater.
Pressure Relief Valve Service
This safety component prevents dangerous pressure buildup inside your tank. If it's leaking or not functioning properly, we repair or replace it to keep your home safe.
Anode Rod Replacement
The sacrificial anode rod corrodes instead of your tank, protecting it from rust. When it's depleted, we replace it to extend your water heater's lifespan - often by several years.
Gas Burner and Ignition System Repair
For gas water heaters, we diagnose and repair issues with the gas burner assembly and ignition system. We also perform safety checks to ensure there are no gas leaks or combustion problems.
Leak Repairs at Connections
Many leaks occur at the cold water inlet or hot water outlet connections rather than the tank itself. We can often stop these leaks by reseating connections or replacing washers and seals.
Tank Flushing and Sediment Removal
Sediment buildup reduces efficiency and can cause noise and reduced capacity. We flush your system to remove accumulated sediment, restoring performance and quieter operation.
Tankless Water Heater Repairs
For those who've upgraded to a tankless system, we repair heat exchanger issues, water flow problems, and ignition failures. Tankless units offer excellent energy efficiency and endless hot water, and we keep them running smoothly.
Gas and Electrical Safety Checks
Safety is paramount when working with water heaters, whether they're gas or electric. At Mack's Plumbing, TX LLC, every repair includes appropriate safety verification.
For gas water heaters, we check for gas leaks using professional-grade detection equipment. We verify proper combustion and venting to ensure no carbon monoxide is entering your home. We inspect gas lines and connections for corrosion or damage. These checks protect your family from dangerous gas-related hazards.
For electric units, we verify proper grounding and electrical connections. We check that the unit is receiving the correct voltage and amperage. We ensure all safety shutoffs are functioning as designed. These checks prevent electrical hazards and equipment damage.
All of our technicians are state-licensed and insured, so you can trust that safety protocols are being followed to the highest standards on every job.
Expected Repair Timelines
Most water heater repairs in Frisco can be completed in a single visit. Simple repairs like thermostat replacement or pressure valve service typically take 1-2 hours. More involved repairs like heating element replacement usually take 2-3 hours. Tank flushing for sediment removal typically takes 1-2 hours.
For repairs requiring parts we don't have on our truck, we'll give you an honest timeline for ordering parts and scheduling a follow-up appointment. We always keep you informed about what to expect so you're not left wondering when your hot water will return.
In cases where we discover your water heater needs replacement rather than repair, we'll discuss timing and scheduling options that work with your family's needs. We can often schedule replacement quickly for emergency situations or work around your preferred timeline for planned replacements.
When Repair Makes Sense vs. When Replacement Is More Cost-Effective
This is an important conversation many Frisco homeowners need to have, and we approach it honestly. The age and condition of your water heater play a significant role in the repair versus replacement decision.
Repair is typically the right choice when:
- Your water heater is less than 7-8 years old
- The repair cost is less than 25-30% of replacement cost
- The unit has been well-maintained and has no corrosion or rust on the tank
- Only one component has failed (like a thermostat or element)
- You're not dealing with active tank leaks
Replacement often makes more sense when:
- Your water heater is 10+ years old and showing multiple issues
- The tank itself is leaking or severely corroded
- The repair cost approaches or exceeds 50% of a new unit's cost
- You're dealing with frequent repairs and ongoing problems
- You're interested in upgrading to a more energy-efficient model like a tankless system
If your water heater is at or past its expected lifespan (typically 10-15 years for conventional tanks), we'll help you understand the long-term value of replacement. A newer, more efficient unit will use less energy and provide better performance than nursing along an aging system with repeated repairs.
We won't push you toward replacement if repair is the right call - our goal is to help you make the smartest decision for your specific situation. We believe in protecting the health and financial wellbeing of our North Texas neighbors, and sometimes that means a well-placed repair rather than a full replacement.
Why Frisco Homeowners Choose Mack's Plumbing for Water Heater Repair
As a family-owned and operated business serving the North Texas area for over two decades, we've built our reputation on showing up when we say we will, doing the job right the first time, and treating your home with the same care we'd show our own. Our 100% repair guarantee means if something we fixed fails due to our workmanship within the warranty period, we make it right at no additional cost.
We understand that plumbing emergencies don't happen during business hours, and water heater failures are often urgent situations. We're prepared to respond to emergency calls because we know what it's like when a family doesn't have hot water. Our technicians take pride in their work and in respecting your home - you'll notice details like clean work areas and professional, courteous service that customers repeatedly mention in their reviews.
We also make sure you understand your options and feel confident about any decisions you're making. We believe in transparent communication and never want you to feel pressured or confused about water heater repairs. Your peace of mind and satisfaction are what drive us to maintain the high standards that have earned trust throughout Frisco and the surrounding Dallas metro area.
Next Steps for Your Water Heater Concerns
If you're experiencing water heater problems in Frisco, reaching out for professional diagnosis is the smart first step. Our team at Mack's Plumbing, TX LLC is ready to assess your situation and provide honest recommendations based on what we find. With flexible financing options available, we work with you to make necessary repairs or replacements affordable and stress-free - because taking care of your home shouldn't add financial stress to your life.
Whether you need emergency service today or want to schedule an inspection at your convenience, we're here to help. The sooner you address water heater issues, the more likely you can avoid emergency situations and costly damage to your home.

Customer Testimonials
Financing
We make it easy to get the plumbing services you need with flexible financing options through Wisetack, including zero down plans with approved credit.

