Water Softener System in Lewisville, TX
Professional water softener installation in Lewisville, TX. Expert assessment, quality systems, and reliable service. Schedule your assessment today.


If you've noticed your skin feels dry after showering, your dishes have spots, or your hair looks dull, you're likely dealing with hard water. This is one of the most common water quality issues affecting homeowners throughout Lewisville and the surrounding areas. The good news is that a professional water softener system can transform your water quality and protect your home's plumbing and appliances. At Mack's Plumbing, TX LLC, we've spent over 20 years helping families in the DFW metroplex understand their water quality challenges and find tailored solutions that work for their specific needs.
Hard water isn't just an inconvenience - it's a problem that compounds over time. Mineral buildup in your pipes reduces water pressure, shortens the lifespan of your water heater, and increases your energy bills. That's why we approach water softener systems with the same commitment to quality and transparency that defines everything we do. Whether you're just beginning to notice hard water issues or you've been frustrated by them for years, we'll walk you through every step of the process, from diagnosis to installation to ongoing maintenance.
Understanding Hard Water and Its Impact on Your Home
Hard water contains high levels of calcium and magnesium minerals. While these minerals aren't harmful to drink, they create real problems throughout your home. When water heats up, these minerals form limescale deposits on the inside of pipes, water heater tanks, and appliance components. Over time, this buildup restricts water flow, forces your water heater to work harder and use more energy, and can lead to costly repairs or premature equipment failure.
The signs of hard water are usually visible and frustrating. You'll notice a white, chalky film on faucets and shower heads. Your laundry feels stiff and colors fade faster. Soap doesn't lather well, which means you're using more shampoo, detergent, and cleaning products to get the same results. Your water heater runs less efficiently, and you're paying more on your energy bills. In Lewisville, where many homes rely on well water or municipal sources with naturally high mineral content, hard water is something we address regularly.
The water quality in Lewisville and surrounding areas is influenced by the region's mineral-rich groundwater. Unlike some areas where hard water is mild, many homes here experience moderate to severe hardness levels that make a water softener system a practical investment. At Mack's Plumbing, we've seen firsthand how installing the right softener system improves water quality, reduces maintenance headaches, and saves homeowners money on repairs and utility bills.
Types of Water Softener Systems
Not every water softener system is the same. The type that works best for your home depends on your water hardness level, household size, water usage patterns, and specific water quality concerns. We recommend a thorough assessment before recommending any system, because we're committed to tailoring solutions to your needs - not just selling you the biggest or most expensive option.
Ion Exchange Water Softeners
Ion exchange systems are the most common and proven approach to water softening. These systems work by passing hard water through a resin bed containing sodium ions. As hard water flows through, calcium and magnesium minerals are exchanged for sodium ions, effectively softening the water. When the resin bed becomes saturated with minerals, the system enters a regeneration cycle where salty brine solution is used to recharge the resin. The system then flushes away the excess salt and minerals down the drain.
Ion exchange softeners are reliable, cost-effective, and require straightforward maintenance. They handle even severe hardness levels and work well for most residential applications. At Mack's Plumbing, we install high-quality ion exchange systems that are durable, efficient, and built to last. The regeneration process is automatic, so once it's properly set up, you don't have to think about it.
Salt-Free Conditioning Systems
If you prefer to avoid adding sodium to your water system, salt-free conditioning systems offer an alternative. These systems use a different technology - typically template-assisted crystallization or catalytic media - to change the structure of minerals so they don't stick to pipes and fixtures. Unlike ion exchange softeners, salt-free systems don't actually remove hardness minerals from your water; they condition them so they behave differently.
Salt-free systems have advantages: no salt to purchase and refill, no regeneration cycle, and no sodium discharge into your septic system or wastewater. However, they're generally more effective for mild to moderate hardness and may not fully resolve hard water problems in areas with severe mineral content like many parts of Lewisville. They also tend to be more expensive upfront.
Hybrid Systems
Some homes benefit from a hybrid approach that combines ion exchange softening with salt-free conditioning. This combination can address multiple water quality issues - not just hardness, but also sediment, chlorine, or other contaminants. Hybrid systems offer flexibility, though they're more complex and require more maintenance than a standard softener.
Assessing Your Water and Determining System Size
Before we recommend a specific water softener system, we perform a thorough assessment of your water quality. This is the step that separates a tailored solution from a one-size-fits-all approach, and it's something we prioritize because we want to make sure you get exactly what you need.
We start by testing your water hardness level. Hardness is measured in grains per gallon (gpg) or parts per million (ppm). Water is typically classified as soft if it's under 60 ppm, slightly hard at 60-120 ppm, moderately hard at 120-180 ppm, hard at 180-250 ppm, and very hard above 250 ppm. Many areas of Lewisville fall into the hard to very hard range, which means a capable water softener system is worth the investment.
Beyond hardness, we test for other factors that influence system selection: pH level, iron content, chlorine levels, and sediment. Some homes have additional water quality issues that a basic softener won't address, and identifying these early ensures we recommend the right system for your situation.
System sizing is equally important. A softener that's too small won't keep up with your household's water demand, and you'll end up with hard water coming through your taps during peak usage times. A system that's too large is inefficient and wastes money on salt and water during regeneration. We calculate the right size based on your household size, daily water usage, and your water's hardness level. For a typical Lewisville family of four, we usually recommend a softener capacity of 30,000-40,000 grains, but every home is different.
Professional Installation and System Setup
Installing a water softener system properly is crucial to its performance and longevity. This isn't a project where shortcuts save money - a poorly installed system can leak, fail prematurely, or not deliver the soft water you're expecting. That's why we handle every installation with the same attention to detail and craftsmanship that defines Mack's Plumbing.
The installation process begins with locating the best spot for your water softener. We typically recommend placing it near your main water line, in an area that's accessible for maintenance and regeneration, with good drainage nearby. We assess your existing plumbing to plan the most efficient installation route. Then we shut off your main water supply, make the necessary connections to your incoming water line and drainage, and test the system thoroughly before handing it back to you.
We handle all the technical aspects - connecting bypass valves, setting up the control valve, programming regeneration cycles, and checking water pressure throughout your home. We also take the time to show you how the system works, explain the regeneration process, and answer any questions. We respect your home while we work, and we clean up thoroughly when we're done.
After installation, we run the system through its paces and make sure everything operates as it should. We verify that water pressure is consistent throughout your home, check for any leaks, and confirm that your water softness is at the desired level. We're not done until you're confident the system is working properly.
Understanding the Regeneration Process and Maintenance
A water softener system requires maintenance, but it's straightforward maintenance that keeps your investment running smoothly for years. The most important maintenance task is understanding and managing the regeneration cycle.
Regeneration is the process that recharges your water softener's resin bed so it can continue softening water. During a typical regeneration cycle - which usually happens automatically based on a timer or the system's water usage monitor - the softener uses a brine solution (salt mixed with water) to flush the accumulated minerals from the resin bed. This process takes a few hours and uses a small amount of salt and water. Most modern systems run regeneration cycles during late-night or early-morning hours so you barely notice it.
You'll need to refill the salt tank in your water softener periodically. How often depends on your water hardness, household water usage, and system settings. For most Lewisville families, salt refills are needed every 4-8 weeks. You can use either rock salt (the most economical option), solar salt, or pellet salt (which some people find easier to handle). We'll recommend which type works best for your system and show you how to check your salt level and refill it.
Beyond salt refills, water softener systems require minimal maintenance. Every year or two, you might want to clean the brine tank to remove sediment that can affect performance. If your water has high iron content or other complications, you may need occasional filter changes or resin cleaning. We can schedule routine maintenance visits to keep your system in top condition, and we're always available if you have questions or notice any changes in your water quality.
Expected Lifespan and System Warranties
A quality water softener system, properly installed and maintained, typically lasts 10-15 years or longer. The resin bed inside usually needs replacement after 10-15 years of use, which is a more affordable maintenance task than replacing the entire system. The control valve components may need service over time, but most of the system's lifespan depends on the care you give it.
System warranties vary by manufacturer and model. Most quality systems come with a 5-10 year warranty on the tank and control valve, though some components may have shorter coverage. We always explain warranty details when we install your system so you understand what's covered and for how long. At Mack's Plumbing, we back our installation work with our 100% repairs guaranteed promise, which means if there's ever an issue with the installation or performance, we make it right.
Investing in a quality system from the start pays off in the long run. Cheaper systems may have shorter lifespans, more frequent repairs, or less reliable performance. We've found that homeowners in Lewisville are better served by systems built to last, and we only recommend equipment we're confident will perform reliably for years.
Making the Investment Affordable with Financing
We understand that installing a water softener system is an investment, and cost is a real consideration. That's why Mack's Plumbing offers flexible financing options to make water softener systems affordable and stress-free. You shouldn't have to choose between solving your hard water problem and maintaining your budget.
Financing options allow you to spread the cost across manageable monthly payments, so you can enjoy the benefits of soft water without straining your finances. We work with trusted financing partners to offer flexible terms that fit your situation. We'll discuss options with you upfront and help you understand the costs, so there are no surprises.
Beyond financing the equipment, consider the long-term savings a water softener brings. Soft water extends the life of your water heater, reduces energy consumption, decreases the amount of soap and detergent you need to buy, and prevents costly plumbing repairs from mineral buildup. Over 10-15 years, these savings often exceed the initial system cost. It's an investment that pays for itself while improving your quality of life.
Why Choose Mack's Plumbing for Your Water Softener System
Mack's Plumbing has been serving Lewisville and the surrounding areas with reliable plumbing solutions for over 20 years. We're a family-owned and operated business, built by Bradley "Mack" Robinson and now involving the next generation. We're not a corporate franchise - we're local experts who understand the water quality challenges specific to our area and the needs of our neighbors.
Every water softener system we install is handled with the same commitment to quality, transparency, and tailored solutions that defines our work. We don't push you toward the most expensive system or the quickest installation. We assess your specific situation, recommend what makes sense for your home and budget, and install it right the first time. Our work is backed by our 100% repairs guarantee, and we're licensed (License # M-39290) and fully insured.
When you call Mack's Plumbing, you're working with experienced plumbers who take their job seriously. We respect your home while we work, we explain what we're doing step-by-step, and we're available to answer questions before, during, and after installation. We've built our reputation on reliability, punctuality, and doing the work right - and that's exactly how we approach water softener systems.
If you're noticing signs of hard water in your Lewisville home - spots on dishes, dry skin, stiff laundry, or reduced water pressure - a professional water softener system is the solution. We're ready to assess your water quality, explain your options, and install a system tailored to your needs. Contact Mack's Plumbing today to schedule your water softener assessment.

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Financing
We make it easy to get the plumbing services you need with flexible financing options through Wisetack, including zero down plans with approved credit.

