Water Filtration Service in Carrollton, TX
Professional water filtration service in Carrollton, TX. Testing, whole-house systems, and point-of-use filters. Call Mack's Plumbing today for clean water.


When you turn on the tap in your Carrollton home, you probably expect clean, safe water for your family. The truth is, what flows through those pipes might not be as pure as you think. Municipal water systems do their best, but contaminants can still find their way into your home - from the treatment plant, through aging pipes, or even from your own well system. That's where water filtration comes in. At Mack's Plumbing, TX LLC, we've spent over 20 years helping homeowners in the Carrollton area understand their water quality and find filtration solutions that work for their specific needs.
Water filtration isn't just about making your water taste better. It's about protecting your family's health, extending the life of your appliances, and having peace of mind every time someone takes a drink. We've seen firsthand how the right filtration system can transform a home's water quality - and how the wrong choice, or no choice at all, can lead to problems down the road. That's why we take a tailored approach to every filtration project.
Understanding Your Water Quality Issues
Before we talk about solutions, let's talk about what might actually be in your water. Carrollton residents are served by the City of Carrollton Water Utilities, which maintains rigorous testing standards. However, water quality can vary based on several factors - the age of pipes in your neighborhood, seasonal changes, and what's happening upstream in the water treatment process.
Common contaminants that show up in North Texas water supplies include:
- Chlorine and chloramines - used for disinfection but can affect taste and smell
- Sediment and particulates - visible cloudiness or particles in the water
- Hard minerals - calcium and magnesium that cause buildup in pipes and appliances
- Bacteria and microorganisms - potential health risks, especially in older homes
- Chemical compounds - including pesticide residues and industrial byproducts
- Iron and manganese - causes staining, discoloration, and metallic taste
- Fluoride - some homeowners want to reduce fluoride levels
- Volatile organic compounds - trace chemicals that can accumulate over time
Many Carrollton homeowners don't realize they have a water quality problem until they notice something obvious - stains in the bathtub, spots on glassware, or a distinctive taste or odor. By then, the issue has likely been affecting their home for months or longer. Others are concerned about water safety but aren't sure where to start.
Testing and Assessment - The First Step
Here's something we've learned through two decades in the plumbing business: you can't fix a problem you don't understand. That's why water filtration always starts with testing and assessment at Mack's Plumbing, TX LLC.
We perform comprehensive water testing that goes beyond what most homeowners can do with an over-the-counter test kit. Our testing identifies:
- pH levels - how acidic or alkaline your water is
- Total dissolved solids (TDS) - the overall mineral content
- Hardness - measured in parts per million or grains per gallon
- Chlorine and chloramine levels
- Bacteria and coliform presence
- Specific contaminants relevant to your area and home age
- Flow rate and pressure considerations for your existing system
Once we have the test results, we sit down with you - step by step - to discuss what we found and what it means for your family. No rushing, no pushing you toward the most expensive option. We explain the findings in plain language and help you understand which contaminants are actually a concern for your household and which ones are minor issues.
This assessment also includes evaluating your current plumbing system. We look at factors like your water pressure, existing pipe materials, the age of your home, and how much water your household uses daily. All of this information shapes what filtration solution we recommend. A family of four with a older home needs something different than a younger couple with newer plumbing.
Whole-House Filtration Systems
If you've got water quality issues throughout your home - affecting your shower, laundry, and kitchen faucets - a whole-house filtration system is often the right answer. These systems treat all the water entering your home before it branches off to different areas.
Sediment Filters are often the foundation of a whole-house system, especially in Carrollton where our water can carry visible particles. These filters capture sediment, sand, rust, and other solids that cloud the water or damage appliances. Sediment filters are typically the most affordable option and are often paired with other filtration stages for more comprehensive treatment.
Carbon Filters work great for reducing chlorine, chloramines, taste, odor, and some chemical compounds. Activated carbon is incredibly porous - it bonds with contaminants as water passes through. These are popular in Carrollton because they address the chlorine taste issue many residents notice. They don't remove minerals (hardness), but they make your water taste significantly better.
Water Softeners treat hard water - that chalky buildup you see in your shower or on faucet aerators. Hard water is common in the DFW area, including Carrollton. A softener uses ion exchange to replace calcium and magnesium minerals with sodium or potassium. If you have hard water, this system protects your water heater, extends appliance life, and makes your skin and hair feel better. Many homeowners see a noticeable difference in how their clothes wash and how easily soap lathers.
Multi-Stage Filtration Systems combine two or more of these technologies. For example, a sediment filter plus activated carbon, or a sediment filter plus carbon plus a water softener. We often recommend these for Carrollton homes because they address multiple water quality issues at once. A typical setup might be: sediment pre-filter to catch large particles, carbon filter to improve taste and remove chlorine, and a softener to address hardness.
Reverse Osmosis Systems are whole-house or point-of-use options that use pressure to force water through a semipermeable membrane. These are highly effective at removing a wide range of contaminants - minerals, chemicals, bacteria, and more. They do remove some beneficial minerals, so some people prefer them as point-of-use systems rather than treating all incoming water. Installation requires dedicated water lines and proper drainage.
Whole-house systems typically connect at the main water line, right after the meter, so they treat water before it reaches any fixture in your home. They require adequate space - often in a utility room, garage, or basement - and need access for filter changes and maintenance.
Point-of-Use Filtration Solutions
Sometimes, you don't need to treat all your water. Maybe you just want better drinking and cooking water, or you want to focus on shower quality. Point-of-use systems are installed at specific fixtures or use separate spigots, giving you targeted filtration.
Under-Sink Filters mount directly under your kitchen sink and have their own dedicated faucet at the counter. These are perfect for families who want filtered drinking and cooking water without the cost of a whole-house system. They take up some under-sink cabinet space, but most homeowners find that trade-off worthwhile. The filtered water comes from a separate spout while your regular sink faucet continues to work as normal.
Countertop Filters sit right on your counter and filter water as you pour it. These are rental-friendly, require no installation, and are very portable. They're great if you're renting in Carrollton or want to test how much filtration actually helps before investing in a permanent system. The catch is they need refilling and filter changes are more frequent than installed systems.
Faucet Aerator Filters screw directly onto your kitchen faucet. They're affordable and don't require any under-sink space. These work well for basic chlorine and sediment reduction but have lower capacity than larger filters.
Shower Filters treat the water coming out of your shower head. These are popular because chlorine and hot water can affect your skin and hair more noticeably than cold water. A shower filter reduces chlorine and chloramines, making your shower experience more pleasant without changing your kitchen water.
Refrigerator Filters if you have an ice maker or water dispenser built into your refrigerator, we can help you stay on top of filter changes. While not a comprehensive solution, regular refrigerator filter replacement is important for water quality coming from that source.
Point-of-use systems have lower water waste than some whole-house options and lower upfront costs. They're ideal if you have specific water quality concerns at one or two fixtures rather than throughout the home.
Filter Types and How They Work
Understanding the different filter media helps you make sense of what we're recommending for your situation.
Sediment Filters use layered materials - usually polypropylene or pleated paper - to trap particles. Water passes through, particles get stuck, and clean water comes out the other side. These filters come in various micron ratings (how small the particles they catch are). A 5-micron filter catches small particles, while a 20-micron filter catches larger ones. Sediment filters are typically changed every 3 to 6 months depending on water quality and household usage.
Activated Carbon Filters are made from carbon that's been treated to make it extremely porous. Contaminants bond to the carbon surface - a process called adsorption. Carbon is excellent at removing chlorine, many chemicals, and odor, but it doesn't remove minerals or bacteria. Depending on use and water quality, carbon filters might need changing every 6 to 12 months.
Water Softener Resin doesn't technically filter - it exchanges minerals. Tiny resin beads are coated with sodium. As hard water passes through, calcium and magnesium stick to the resin while sodium ions take their place. Eventually, the resin becomes saturated and needs regeneration - a process where salt brine flushes through the tank to recharge the resin. This happens automatically on a schedule you set, usually every few weeks or months.
Reverse Osmosis Membranes are incredibly fine - they have pores small enough to block most contaminants but small enough to let water molecules through. These are highly effective but require higher water pressure and generate some wastewater during the filtration process. Membranes typically last 2 to 3 years before needing replacement.
UV Filters use ultraviolet light to kill bacteria and viruses. Water passes through a chamber with UV light, which damages the DNA of microorganisms so they can't reproduce. UV filters don't remove chemicals or sediment - they're usually combined with other filtration types. UV bulbs need replacement annually.
Maintenance and Filter Replacement
Here's what separates homeowners who get long-term value from their filtration systems from those who don't: maintenance. A filtration system is only as good as the filters inside it.
We recommend establishing a filter replacement schedule based on your specific system and water quality. For most Carrollton homes with standard whole-house systems, this means:
- Sediment pre-filters: Every 3 to 6 months
- Carbon filters: Every 6 to 12 months
- Water softener resin regeneration: Automatic, typically monthly
- Under-sink filters: Every 6 to 12 months
- Refrigerator filters: Every 6 to 12 months
- UV bulbs: Annually
- Reverse osmosis membranes: Every 2 to 3 years
Filters that haven't been changed become saturated and stop working effectively. You'll notice a drop in water flow or a return of the taste or odor issues you were trying to solve. Some contaminants can start re-entering your water as a saturated filter fails.
At Mack's Plumbing, TX LLC, we can set you up with replacement filters and help you understand your maintenance schedule. We also offer service reminders so you don't forget when filters are due. Many of our customers appreciate having one point of contact for their filtration needs - the same team that installed the system is the one keeping it running smoothly.
Our Approach to Water Filtration
What sets our water filtration service apart isn't just the equipment - it's how we work with homeowners. We've been solving plumbing problems across Carrollton and the surrounding areas for over 20 years, and water quality is part of that expertise.
We start where you are. Maybe you've noticed problems with your water, or maybe you're just concerned about safety and want answers. We test, we explain what we find in plain language, and we present options that fit your budget and your home. We're not going to push the most expensive system if a simpler solution works for your needs.
We're a family-owned and operated business. That means when you call Mack's Plumbing, TX LLC, you're getting the same attention and care we'd want for our own homes. We respect your property - yes, we take our shoes off - and we take time to answer your questions. Our founder, Bradley "Mack" Robinson, has been in the plumbing trade his entire career, and now his sons are part of the team. That multi-generational expertise and commitment to the craft shows up in every job we do.
We're also licensed and insured (License # M-39290) and we guarantee our repairs 100 percent. If something isn't right with your filtration system, we'll make it right. That's a promise we stand behind.
Service Plans and Replacement Routines
We offer flexible service plans tailored to your needs. When we install a filtration system, we discuss ongoing maintenance with you upfront so there are no surprises.
Basic Installation and Testing includes water quality testing, system assessment, equipment installation, and initial training on how your system works. We explain what to expect, how to know when filters need changing, and what maintenance you might be able to handle yourself versus what we should handle.
Maintenance Plans let you schedule regular filter changes and system checks without having to remember on your own. For busy Carrollton families, this takes the guesswork out of maintenance. We come out on your scheduled intervals, change filters, check system performance, and make sure everything is running optimally.
Emergency Service is available because plumbing problems don't always happen during business hours. If your filtration system fails or you have a sudden water quality issue, we respond quickly. We service all areas we cover - Carrollton, Forney, Terrell, Kaufman County, and surrounding communities.
Financing Your Water Filtration System
We know that adding a water filtration system represents an investment in your home. That's why Mack's Plumbing, TX LLC offers flexible financing options to make water filtration affordable and stress-free. We work with homeowners to find payment plans that fit their budget, so you don't have to choose between water quality and financial peace of mind.
Why Water Filtration Matters
You might be wondering whether water filtration is really necessary. After all, your city tests the water, right? The answer is more nuanced. Municipal water systems do provide safe water according to EPA standards. However, those standards are minimum safety levels - they're not necessarily optimal for your family's preferences or your home's appliances.
Hard water, for example, is safe to drink but rough on your water heater, pipes, and appliances. It shortens the life of these systems and costs you money in the long run. Chlorine is an effective disinfectant but can affect your skin, hair, and how your water tastes. Some chemical residues are within legal limits but might be something you want to reduce if you're concerned about long-term exposure.
Water filtration also protects your home's infrastructure. Your water heater, dishwasher, washing machine, and plumbing fixtures all last longer with filtered water. When you treat hard water, you reduce mineral buildup that clogs pipes and reduces efficiency. When you remove sediment, you prevent particles from damaging seals and valves throughout your system.
For families with young children, elderly members, or immunocompromised individuals, water quality can feel especially important. Some water quality issues are primarily about comfort and preference - like chlorine taste - while others touch on health and safety.
Getting Started with Water Filtration in Carrollton
If you're ready to take control of your water quality, the first step is reaching out to us for testing and consultation. We'll come to your Carrollton home, test your water, assess your needs, and discuss what solutions make sense for your family.
Whether you need whole-house treatment, point-of-use filters, or something in between, Mack's Plumbing, TX LLC brings the expertise, honesty, and commitment to quality that our customers have trusted for over two decades. We're here to help you understand your water, protect your family's health, and keep your home's plumbing systems running smoothly.
Your water quality is important - and so is working with someone who takes the time to get it right.

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Financing
We make it easy to get the plumbing services you need with flexible financing options through Wisetack, including zero down plans with approved credit.

